Helping Skills Training
For Nonprofessional Counselors
Learn what to say and do to support others through difficult times.
GET COMPREHENSIVE TRAINING IN MENTAL HEALTH FIRST AID
Foundational skills for nonprofessional, everyday helpers—like YOU!
This book is for:
everyday helpers, including anyone wanting to become a better helper and listener for family and friends
helping professions, such as coaches, teachers, pastors, mentors, and advisors
unlicensed mental health workers, technicians, and support specialists
human support professionals, including educators, managers, and health and human services
You’ll Learn to “SWIM”:
Support
Learn empathy and active listening skills to provide support, express compassion, and create safety for continued discussion.
Watch
Develop crisis intervention skills to watch for warning signs of mental health emergencies and conduct crisis assessments and referrals when needed.
Investigate
Learn how to investigate by asking better questions and using intake assessment skills to fully understand the person and their concerns.
Modify
Modify concerns by guiding through tailored action, feeling, and thought problem-solving strategies to achieve relief and resolution.